Welcome to Our Client Center
Curbside Service
Curbside service will continue to be offered for any client that wishes to remain in their vehicle for their appointment. To pick up prescriptions or food, please come inside.
Client Forms:
- Request an Appointment (New and Existing Clients)
- New Client Welcome Form / Add A New Pet Form
- Prescription Refill Request
- Anesthesia/Surgery Consent
Hours of Operation:
Mon, Tue, Thu, Fri: 8am – 5pm
Wed: CLOSED
Sat: 8am – 12pm
Sun: CLOSED
Appointment Policy
To allow ample time for all patients and scheduled dental and surgical procedures, we operate by appointment only. Emergency cases always receive top priority, which is why occasional appointment delay is inevitable. Please understand that we make a sincere attempt to see each client on time.
Late Cancellation/No Show Appointment
We reserve the right to charge a deposit in advance in the amount of the exam fee when you schedule your appointment if you were a no-show to a previously scheduled appointment or did not give us 24 hour appointment cancellation notice. The deposit will be applied to your completed appointment with us.
Drop-Off Appointment
For your convenience, scheduled drop off appointments are available. A scheduled drop off appointment means you can schedule to bring your pet at the time that works best for you and leave him/her with us for needed veterinary care. Once one of our doctors has completed their exam, we will give you a call to go over the results and to give you pickup instructions.
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be secured in an appropriate cat carrier or on a leash.
Payment Policy
Payment in full is due at the time of your appointment. We are happy to provide you with an estimate for the planned services at the time you schedule your appointment. We accept Visa, Mastercard, Discover, American Express, and debit cards. If your pet needs to be brought in by a friend or family member, please make sure that you have established a method of payment with us prior to your appointment.